Toku Extends foodpanda Customer Support Platform to Cambodia and Laos

MT Newswires10-29

Toku (SGX:TKU) said Thursday that foodpanda has deployed its Toku Contact Centre platform to support customers in Cambodia and Laos, extending their regional partnership, according to a Singapore bourse filing on Thursday.

The AI-powered customer experience platform has been operational since Sept. 8, supporting inbound and outbound calls handled by agents managed by foodpanda's agency, Toku said.

The deployment uses the same platform as foodpanda's operations in other markets, enabling consistent reporting and performance comparisons while consolidating voice services under one provider.

Toku's shares were up nearly 1% in recent trade.

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