$ServiceNow(NOW)$ remains the premier workflow automation platform for global enterprise IT, customer service, HR, and cybersecurity operations. The company's recent strategic pivot centers on embedded generative AI agents (such as its Level 1 ITSM AI specialists and AI Control Tower).Patience at Resistance: Chasing positions directly underneath the $128.65–$135.00 overhead barrier carries lower risk-reward symmetry. Look for a clean breakout on above-average volume or a orderly pull-back retest toward $122.00.

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